Privacy Policy – Tritara Apartment
At Tritara Apartment, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or stay with us.
1. Information We Collect
We may collect the following information from guests and website visitors:
Full name, address, phone number, and email address
Identification details (passport, citizenship, or government-issued ID)
Booking and payment information
Stay history and preferences
Communication records (emails, messages, inquiries)
Website usage data (IP address, browser type, cookies)
2. How We Use Your Information
Your personal information is used to:
Process reservations and payments
Confirm bookings and provide customer support
Improve our services and guest experience
Send booking confirmations and important updates
Comply with legal and regulatory requirements
Prevent fraud and unauthorized activities
3. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information. However, we may share your data with:
Payment service providers
Booking platforms and travel partners
Government authorities when required by law
Service providers assisting in operations
All third parties are required to protect your information.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against:
Unauthorized access
Loss, misuse, or alteration
Disclosure without permission
However, no online system is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Website Tracking
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve site performance
You can control cookies through your browser settings.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill booking and legal obligations
Resolve disputes
Maintain business records
After this period, data is securely deleted or anonymized.
7. Your Rights
You have the right to:
Access your personal information
Request corrections or updates
Request deletion (subject to legal requirements)
Withdraw consent for marketing communications
To exercise these rights, please contact us directly.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
9. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
10. Policy Updates
Tritara Apartment reserves the right to update this Privacy Policy at any time. Changes will be posted on our website and become effective immediately.
11. Contact Information
For questions or concerns about this Privacy Policy, please contact:
Tritara Apartment
Thamel, Kathmandu, Nepal